Return & Refund Policy - Refrigerant.shop

Return & Refund Policy

Return Eligibility

  • Accept returns for both defective and non-defective products
  • Products must be in new condition
  • 30-day return window from delivery date
  • Original packaging required
All returns must meet EPA guidelines for refrigerant handling and shipping

Return Process

  • Return in store or by mail
  • Free return shipping label included in package
  • No restocking fees
  • Refunds processed within 4 business days
Track your return and refund status through your account dashboard

Exchange Options

  • Direct product exchanges available
  • Exchange in store or by mail
  • Free shipping on all exchanges
  • Same 30-day window applies
Contact us for immediate assistance with exchanges

Contact Information

Our support team is available to assist with returns and exchanges